Shipping Policy

1. Processing & dispatch

Dispatch location: China. Standard products are processed within 1–3 business days before dispatch.

Custom-painted products are made within 7 business days before dispatch. Production time is separate from transit time.

2. Delivery estimates

Estimated transit after dispatch is 6–12 calendar days to the contiguous U.S. 48 states. Alaska, Hawaii, U.S. territories and other countries have an estimated transit time of 10–20 business days after dispatch.

Delivery estimates may vary due to customs clearance, carrier delays, peak periods, or remote destinations.

3. Shipping charges

For delivery to the contiguous U.S. 48 states, shipping is free with no minimum order.

Shipping outside the contiguous U.S. 48 states costs $10 per order, including Alaska, Hawaii, U.S. territories and other countries. Free shipping does not apply to these destinations. Shipping is available only to the destinations offered at checkout.

4. Duties & taxes

International orders are delivered door to door with import duties and taxes included.

5. Tracking your order

Tracking is provided after dispatch. Tracking updates can take 24–48 hours to appear.

Contact us if tracking has not updated for 7 business days or the parcel is past the stated delivery estimate.

6. Delayed or lost shipments

We will investigate with the carrier and provide a replacement or refund for a shipment confirmed as lost.

If we cannot ship within the promised time, we will notify you and offer the choice to accept the revised schedule or cancel the unshipped order for a full refund.